Privacy Notice

Centro de Innovacion y Desarrollo Integral, which operates ROMI, is responsible for processing personal data under applicable data-protection laws. Contact: contacto@romiai.com.mx.

Identity and address of the controller

ROMI is located in Puebla, Mexico. Privacy questions and requests may be sent to the contact email above.

Information collected

• Identification data: name, phone number and email.
• Self-reported health data: measurements, medical history and other sensitive data.
• Usage metadata: date, time and frequency of interactions with ROMI.

Purposes of processing

Data is processed with consent to provide health guidance, communication, reminders, personalization, service improvement, legal compliance and health research.

Data transfers

Data may be transferred to affiliated companies, service providers or partners when required to provide services or comply with law, subject to appropriate safeguards.

About ROMI

ROMI is an AI-based virtual assistant that provides general health recommendations. Its information does not replace a personalized medical diagnosis.

Your data rights

Requests to access, correct, cancel or object to processing may be sent to contacto@romiai.com.mx with identity and request details.

Limiting use and withdrawing consent

ROMI uses security measures and limits access to authorized personnel. Consent may be withdrawn, subject to legal obligations that may require continued processing.

Changes to this notice

Changes will be published through ROMI's usual channels. Continued use constitutes acceptance of published updates.

Consent

By using ROMI, users confirm that submitted information is accurate and consent to processing under this notice.

Last updated: February 2025